Refund policy

We want you to shop with confidence.

Toolnix offers free returns and refunds within 30 days of delivery.

Return Eligibility

• Return request must be made within 30 days of receiving your order

• Item must be unused and in original condition

• Proof of purchase is required

Return Process

To initiate a return, email us at byronkbiservwjr@hotmail.com with your order number and reason for return. Our support team will guide you through the next steps.

Refund Timeline

Once the returned item is received and inspected:

• Refunds are issued to the original payment method

• Processing time: 5–10 business days depending on your bank

There are no hidden restocking fees.

We believe fair policies build long-term relationships.